Privacy Policy
Effective Date: 9/7/25
Alera Technologies, Inc. (“Alera”, “we”, “us”) is committed to protecting your privacy. This Policy explains:
What information we collect
How we use it
When we disclose it
Your rights
Data retention
Children’s privacy
International transfers
How we secure your data
Updates to this Policy
Contact information
1. INFORMATION WE COLLECT
1.1 Account & Profile Data
Name, email, phone, country, profile picture, bio.
Payment & billing details for subscriptions or features.
1.2 User Content & Activity
Music, artwork, metadata, project files, messages, support requests.
Analytics (e.g., number of drops, streaming performance, social campaigns).
1.3 Device & Log Data
IP address, browser/device type, activity logs, error reports, crash data.
1.4 Cookies & Tracking
Cookies and local storage for authentication, preferences, and analytics.
Third-party tools (e.g., Google Analytics, Segment) to optimize features and UI.
2. HOW WE USE YOUR INFORMATION
Platform Operation: Account management, provide Services, payments, customer support. Feature Enhancement: Improve AI recommendations, social tools, collaboration. Analytics: Understand usage patterns, improve interface and performance. Communications: Transactional emails, updates, marketing (if opted in). Compliance & Legal: Fraud protection, regulatory compliance (DMCA, sanctions).
3. INFORMATION WE SHARE
Service Providers: e.g., hosting, analytics, payments.
Legal Compliance: law enforcement or legal claims.
Business Transfers: in merger or sale scenarios (with safeguards).
Your Consent: opt-in sharing (e.g., public artist pages, launch campaigns).
4. YOUR PRIVACY RIGHTS
Access & Portability: Get a copy of your data.
Correction & Deletion: Fix or delete personal data.
Consent Withdrawal: Withdraw any marketing consent.
Objection or Restriction: Opt out of legitimate interest processing.
Request via your account settings or contact [contact@alera.com].
5. DATA RETENTION
Account & Profile: As long as you have an account, plus legal holds.
Content & Activity Logs: Retained for up to 3 years post-account deletion.
Transactional Records: Up to 7 years for legal/regulatory reasons.
6. CHILDREN'S PRIVACY
Our Services are for users 13+. If you're under 18, you must have parental consent if required by law. We do not knowingly collect data from children under 13.
7. INTERNATIONAL TRANSFERS
We operate in the U.S. Data may be stored or processed in the U.S. We use EU–U.S. Privacy Shield protocols or Standard Contractual Clauses as needed.
8. SECURITY
We apply reasonable administrative, technical, and physical safeguards—such as encryption, access controls, and ISO‑level audits—to protect your information.
9. CHANGES TO THIS POLICY
We may update this Policy periodically. Material changes will be notified via email or in-platform notice. We recommend reviewing this page regularly—the last modified date is at the top.
10. CONTACT US
For privacy inquiries, please contact: